The Great Quick-Service Etiquette Debate

Quick Service Restaurants at the Disney Parks are always crowded and chaotic, especially during peak times. Because of the crowds (and probably a lot of complaints by newbies and overly polite people), Disney is now starting to implement a new rule at some quick service locations: You must have your food in order to sit at a table.

Now I understand why this rule is in place, I understand that some people just don’t think to reserve a table and be left with trays of food and no where to go.

But I think the new rule should be just the opposite that it is. I think the rule should be that once a member of your party is on line for food, then the rest of the party may be seated. 

Now I know this may be an unpopular opinion, but let me try to help you see from my angle.

Imagine you are the mother or father of a family of 5. You have 3 kids and another adult. Your kids ages are 2, 4, and 7. You enter a Disney Quick service restaurant at 12:30 pm. Your kids are hungry, cranky, and impatient, like most kids those ages are.

Now amongst hundreds of others trying to get their food and sit down, you have gotten on a long, crowded, busy line with your whole family. You order 5 meals and 5 waters bottles. You have the dining plan, so you also get 5 desserts. (Disclaimer: I have 5 people in my immediate family so I know how many trays all this food takes from experience) You are now left with 3 trays of food, 3 cranky kids, and only 4 capable hands to hold things. So how would you handle this situation? Are you getting stressed out just by reading this? Keep in mind that besides the trays, at least the 2 and 4 year old need hands to hold because it is crowded and loud in these restaurants.

Now imagine, an adult and all three children scout out a table while you wait on line.  Now you are on line by yourself. Your table is close by to the counter where you are recieving your food. As your trays are coming out you are quickly just walking them over to the table where your kids are happily waiting (These cranky kids are now happy becasue they are SITTING in air conditioning). After only 3 short trips, your family has all their food and are eating. Does that sound less stressful? IT IS! It is much less stressful. 

I think Disney should encourage people to grab a table before they get on line. Or maybe once your a member of your party joins the line a castmember allows the remaining party members into the seating area. 

Where do you stand on this subject? What experiences do you have with quick service dining? Share in the comments section below!

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12 thoughts on “The Great Quick-Service Etiquette Debate

  1. From my experience…I totally agree with you Ashley! Most people who go to Disney go as a family with young children. We have to be able to sit with our children while another person gets the food. It only makes sense!

    Liked by 1 person

  2. The way Disney is suggesting would be more efficient from a practical standpoint. Say a family takes 15 minutes to order and get food and 20 minutes to eat… if they reserve a table as soon as one person is in line, then they will be occupying the table for 35 minutes. But if they only go to the table once they have food, they will only occupy the table for 20 minutes. The longer the line, the more “unnecessary” table occupying takes place. If the line is under 5 minutes then I don’t see a difference really either way but that probably means it’s not a crowded day and therefore probably open tables everywhere.

    Liked by 1 person

  3. I can see both sides of the issue. I’ve traveled with family ( little kids and seniors), but also on solo trips with my husband. I think that the best solution is to really have everyone wait until the order is placed and then they may grab a table. I understand how taking the table while the person ordering is still in line is contributing to a situation where tables are being reserved far before they are being used, creating frustration. The other solution might be to take a cast member escort people to tables at busy times, eliminating the feeling of people having to “fight” for a table and controlling the crowds a bit. They do this at our local Souplantation and it works well. Several times a month, I dine at Souplantation with a friend, who has a daughter in a wheelchair. It’s always appreciated when the employees lead us to a table and help us out, especially juggling trays. I think having an employee take charge of the seating, just makes customers less stressed over grabbing tables.

    Liked by 1 person

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